FAQs (Frequently Asked Questions)

Refer to frequently asked questions and answers about Split Settlements.

1. What happens if a settlement fails for one stakeholder?

The system retries the settlement and notifies the merchant for resolution. Funds remain secure until successful completion.

2. Can settlement rules be updated dynamically?

Yes, you can update settlement rules via APIs, and changes take effect immediately.

3. Is split settlement supported for all payment methods?

Yes, it is compatible with all payment methods supported by Pine Labs Online, including UPI, cards, and net banking. It is not supported on EMI, Pay-by-Points transactions.

4. Are there additional fees for using this feature?

Additional fees depend on the agreement with your account manager. Contact support for more details.

Updated about 1 month ago

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