Product Guides

Integration Steps

Learn how to integrate Pine Labs Online APIs to start accepting payments through the Pay Later payment method on your website.

Follow the below steps to integrate with Pine Labs Online seamless checkout APIs in your application.

  1. [Prerequisite] Generate Token
  2. Create Order
  3. Check Eligibility
  4. Create Payment
  5. Handle Payment
    1. Store Payment Details on Your Server
    2. Verify Payment Signature

📘

Note

  • Ensure you store your Client ID and Secret in your Backend securely.
  • Integrate our APIs on your backend system.
  • We strictly recommend not to call our APIs from the frontend.
  • Failure to adhere to the above guidelines may result in legal implications. In such cases, you will be held responsible for any damage or loss arising from non-compliance.

1. [Prerequisite] Generate Token

Integrate our Generate Token API in your backend servers to generate the access token. Use the token generated to authenticate Pine Labs Online APIs.

Below are the sample requests and response for the Generate Token API.

curl --location 'https://pluraluat.v2.pinepg.in/api/auth/v1/token' \
--header 'accept: application/json' \
--header 'content-type: application/json' \
--header 'Request-Timestamp: 2024-07-09T07:57:08.022Z' \
--header 'Request-ID: c17ce30f-f88e-4f81-ada1-c3b4909ed235' \
--data '
{
  "client_id": "a17ce30e-f88e-4f81-ada1-c3b4909ed232",
  "client_secret": "fgwei7egyhuggwp39w8rh",
  "grant_type": "client_credentials"
}
'

curl --location 'https://api.pluralpay.in/api/auth/v1/token' \
--header 'accept: application/json' \
--header 'content-type: application/json' \
--header 'Request-Timestamp: 2024-07-09T07:57:08.022Z' \
--header 'Request-ID: c17ce30f-f88e-4f81-ada1-c3b4909ed235' \
--data '
{
  "client_id": "a17ce30e-f88e-4f81-ada1-c3b4909ed232",
  "client_secret": "fgwei7egyhuggwp39w8rh",
  "grant_type": "client_credentials"
}
'

{
  "access_token": "eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJzdWIiOiIxMjM0NTY3ODkwIiwibmFtZSI6IkpvaG4gRG9lIiwiaWF0IjoxNTE2MjM5MDIyfQ.SflKxwRJSMeKKF2QT4fwpMeJf36POk6yJV_adQssw5c",
  "expires_in": 3600
}
Click here for request and response parameter information.
Request Parameters
Response Parameters

The table below lists the request parameters of our Generate Token API.

Parameter Type Description
client_id required string Unique client identifier in the Pine Labs Online database.

Example: a17ce30e-f88e-4f81-ada1-c3b4909ed232

Note: The Onboarding team has provided you with this information as part of the onboarding process.
client_secret required string Unique client secret key provided while onboarding.

Example: fgwei7egyhuggwp39w8rh

Note: The Onboarding team has provided you with this information as part of the onboarding process.
grant_type required string The grant type to generate an access token.

Accepted value: client_credentials

The table below lists the response parameters of our Generate Token API.

Parameter Type Description
access_token string The access token generated by the system.

• Minimum length: 1 character.
• Maximum length: 8192 characters.

Example: eyJhbGciOiJIUzI1NiIsIn

Note: Use this token in the authorization headers to authenticate Plural APIs.
expires_at string Access duration timestamp.

Example: 2024-06-28T13:26:06.909140Z

Refer to our Generate Token API documentation to learn more.

2. Create Order

To create an Order, use our Create Order API, for authentication use the generated access token in the headers of the API request.

Below are the sample requests and response for a Create Order API.

curl --location 'https://pluraluat.v2.pinepg.in/api/pay/v1/orders' \
--header 'Authorization: Bearer eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJzdWIiOiIxMjM0NTY3ODkwIiwibmFtZSI6IkpvaG4gRG9lIiwiaWF0IjoxNTE2MjM5MDIyfQ.SflKxwRJSMeKKF2QT4fwpMeJf36POk6yJV_adQssw5c' \
--header 'Content-Type: application/json' \
--header 'Request-ID: c17ce30f-f88e-4f81-ada1-c3b4909ed235' \
--header 'Request-Timestamp: 2024-07-09T07:57:08.022Z' \
--header 'accept: application/json' \
--data '
{
  "merchant_order_reference":112345,
  "order_amount":{
    "value":1100,
    "currency":"INR"
  },
  "pre_auth":false,
  "allowed_payment_methods":[
    "CARD",
    "UPI",
    "NETBANKING",
    "POINTS",
    "WALLET"
  ],
  "notes":"order1",
  "callback_url":"https://sample-callback-url",
  "failure_callback_url": "https://sample-failure-callback-url",
  "purchase_details":{
    "customer":{
      "email_id":"[email protected]",
      "first_name":"Kevin",
      "last_name":"Bob",
      "customer_id":"123456",
      "mobile_number":"9876543210",
			"country_code": "91",
      "billing_address":{
        "address1":"10 Downing Street Westminster London",
        "address2":"Oxford Street Westminster London",
        "address3":"Baker Street Westminster London",
        "pincode":"51524036",
        "city":"Westminster",
        "state":"Westminster",
        "country":"London"
      },
      "shipping_address":{
        "address1":"10 Downing Street Westminster London",
        "address2":"Oxford Street Westminster London",
        "address3":"Baker Street Westminster London",
        "pincode":"51524036",
        "city":"Westminster",
        "state":"Westminster",
        "country":"London"
      }
    },
    "merchant_metadata":{
      "key1":"DD",
      "key2":"XOF"
    }
  }
}
'

curl --location 'https://api.pluralpay.in/api/pay/v1/orders' \
--header 'Authorization: Bearer eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJzdWIiOiIxMjM0NTY3ODkwIiwibmFtZSI6IkpvaG4gRG9lIiwiaWF0IjoxNTE2MjM5MDIyfQ.SflKxwRJSMeKKF2QT4fwpMeJf36POk6yJV_adQssw5c' \
--header 'Content-Type: application/json' \
--header 'Request-ID: c17ce30f-f88e-4f81-ada1-c3b4909ed235' \
--header 'Request-Timestamp: 2024-07-09T07:57:08.022Z' \
--header 'accept: application/json' \
--data '
{
  "merchant_order_reference":112345,
  "order_amount":{
    "value":1100,
    "currency":"INR"
  },
  "pre_auth":false,
  "allowed_payment_methods":[
    "CARD",
    "UPI",
    "NETBANKING",
    "POINTS",
    "WALLET"
  ],
  "notes":"order1",
  "callback_url":"https://sample-callback-url",
  "failure_callback_url": "https://sample-failure-callback-url",
  "purchase_details":{
    "customer":{
      "email_id":"[email protected]",
      "first_name":"Kevin",
      "last_name":"Bob",
      "customer_id":"123456",
      "mobile_number":"9876543210",
			"country_code": "91",
      "billing_address":{
        "address1":"10 Downing Street Westminster London",
        "address2":"Oxford Street Westminster London",
        "address3":"Baker Street Westminster London",
        "pincode":"51524036",
        "city":"Westminster",
        "state":"Westminster",
        "country":"London"
      },
      "shipping_address":{
        "address1":"10 Downing Street Westminster London",
        "address2":"Oxford Street Westminster London",
        "address3":"Baker Street Westminster London",
        "pincode":"51524036",
        "city":"Westminster",
        "state":"Westminster",
        "country":"London"
      }
    },
    "merchant_metadata":{
      "key1":"DD",
      "key2":"XOF"
    }
  }
}
'

{
  "data":{
    "order_id":"v1-4405071524-aa-qlAtAf",
    "merchant_order_reference":"112345",
    "type":"CHARGE",
    "status":"CREATED",
    "merchant_id":"104359",
    "order_amount":{
      "value":1100,
      "currency":"INR"
    },
    "pre_auth":false,
    "allowed_payment_methods":[
      "CARD",
      "UPI",
      "NETBANKING",
      "POINTS",
      "WALLET"
    ],
    "notes":"order1",
    "callback_url":"https://sample-callback-url",
    "failure_callback_url": "https://sample-failure-callback-url",
    "purchase_details":{
      "customer":{
        "email_id":"[email protected]",
        "first_name":"Kevin",
        "last_name":"Bob",
        "customer_id":"123456",
        "mobile_number":"9876543210",
			  "country_code": "91",
        "billing_address":{
          "address1":"10 Downing Street Westminster London",
          "address2":"Oxford Street Westminster London",
          "address3":"Baker Street Westminster London",
          "pincode":"51524036",
          "city":"Westminster",
          "state":"Westminster",
          "country":"London"
        },
        "shipping_address":{
          "address1":"10 Downing Street Westminster London",
          "address2":"Oxford Street Westminster London",
          "address3":"Baker Street Westminster London",
          "pincode":"51524036",
          "city":"Westminster",
          "state":"Westminster",
          "country":"London"
        }
      },
      "merchant_metadata":{
        "key1":"DD",
        "key2":"XOF"
      }
    },
    "payments":[
      
    ],
    "created_at":"2024-07-15T05:44:51.174Z",
    "updated_at":"2024-07-15T05:44:51.174Z"
  }
}
Click here for request and response parameter information.
Request Parameters
Response Parameters

The table below lists the request parameters of our create order API.

Parameter Type Description
merchant_order_reference required string Enter a unique identifier for the order request.

  • Minimum: 1 character.
  • Maximum: 50 characters.
Example: 1234567890

Supported characters:
  • A-Z
  • a-z
  • 0-9
  • -
  • _
order_amount required object An object that contains the transaction amount details.

Learn more about the order_amount child object.
pre_auth boolean The pre-authorization type.

Possible values:
  • false (default): When pre-authorization is not required.
  • true: When pre-authorization is needed.
allowed_payment_methods array of strings The type of payment methods you want to offer customers.

Accepted values:
  • CARD
  • UPI
  • POINTS
  • NETBANKING
  • WALLET
  • CREDIT_EMI
  • DEBIT_EMI
Example: UPI

Note: Before selecting a payment method, ensure it is configured for you.
notes string Note to show against an order.

Example: Order1
callback_url string URL to redirect customers based on order details.

Example: https://sample-callback-url
purchase_details object An object that contains purchase details.

Learn more about the purchase_details child object.

Order Amount [Child Object]

The table below lists the various parameters in the order_amount child object. This object is part of the create order request object.

Parameter Type Description
value required integer Transaction amount in Paisa.

  • Minimum value: 100 (₹1).
  • Maximum value: 100000000 (₹10 lakh).
Example: 1000
currency required string Type of currency.

Example: INR

Purchase Details [Child Object]

The table below lists the various parameters in the purchase_details child object. This object is part of the create order request object.

Parameter Type Description
customer object An object that contains the customer details.

Learn more about the customer child object.
merchant_metadata object An object of key-value pair that can be used to store additional information.

Example: "key1": "DD"

Customer [Child Object]

The table below lists the various parameters in the customer child object. This is part of the purchase_details object.

Parameter Type Description
email_id string Customer's email address.
  • Minimum length: 1 character.
  • Maximum length: 50 characters.
Example: [email protected]
first_name string Customer's first name.
  • Minimum length: 1 character.
  • Maximum length: 50 characters.
Example: Kevin
last_name string Customer's last name.
  • Minimum length: 1 character.
  • Maximum length: 50 characters.
Example: Bob
customer_id string Unique identifier of the customer in the Pine Labs Online database.
  • Minimum length: 1 character.
  • Maximum length: 19 characters.
Example: 123456
mobile_number string Customer's mobile number.
  • Minimum length: 9 characters.
  • Maximum length: 20 characters.
Example: 9876543210
country_code string Country code of the registered mobile number.
  • Maximum length: 5 characters.
Example: 91

Note: If the country code is not provided, it defaults to 91.
billing_address object An object that contains the details of the billing address.

Learn more about our billing_address child object.
shipping_address object An object that contains the shipping address details.

Learn more about our shipping_address child object.

Billing Address [Child Object]

The table below lists the various parameters in the billing_address child object. This is part of the customer object.

Parameter Type Description
address1stringCustomer's billing address1.
  • Max length: 100 characters.
Example: 10 Downing Street Westminster London
address2stringCustomer's billing address2.
  • Max length: 100 characters.
Example: Oxford Street Westminster London
address3stringCustomer's billing address3.
  • Max length: 100 characters.
Example: Baker Street Westminster London
pincodestringPincode of the billing address.
  • Min length: 6 characters.
  • Max length: 10 characters.
Example: 51524036
citystringCity of the billing address.
  • Max length: 50 characters.
Example: Westminster
statestringState of the billing address.
  • Max length: 50 characters.
Example: Westminster
countrystringCountry of the billing address.
  • Max length: 50 characters.
Example: London

Shipping Address [Child Object]

The table below lists the various parameters in the shipping_address child object. This is part of the customer object.

Parameter Type Description
address1stringCustomer's shipping address1.
  • Max length: 100 characters.
Example: 10 Downing Street Westminster London
address2stringCustomer's shipping address2.
  • Max length: 100 characters.
Example: Oxford Street Westminster London
address3stringCustomer's shipping address3.
  • Max length: 100 characters.
Example: Baker Street Westminster London
pincodestringPincode of the shipping address.
  • Min length: 6 characters
  • Max length: 10 characters.
Example: 51524036
citystringCity of the shipping address.
  • Max length: 50 characters.
Example: Westminster
statestringState of the shipping address.
  • Max length: 50 characters.
Example: Westminster
countrystringCountry of the shipping address.
  • Max length: 50 characters.
Example: London

The table below lists the various parameters returned in the Create order response objects.

Parameter Type Description
order_id string Unique identifier of the order in the Pine Labs Online database.
  • Max length: 50 characters.
Example: v1-5757575757-aa-hU1rUd
merchant_order_reference string Unique identifier entered while creating an order.
  • Min length: 1 character.
  • Max length: 50 characters.
Example: 82d57572-057c-4826-5775-385a52150554
type string Payment type.

Possible values:
  • CHARGE
  • REFUND
status string Order status.

Possible values:
  • CREATED: When the order is successfully created.
  • PENDING: When the order is linked against a payment request.
  • PROCESSED: When the payment is received successfully.
  • AUTHORIZED: Only when pre_auth is true. When the payment is ready for authorization.
  • CANCELLED: When the payment gets cancelled.
  • ATTEMPTED: When the payment is unsuccessful due to incorrect OTP. You can retry OTP
  • FAILED: Payment acceptance failed for reasons such as cancel transactions, maximum retries for OTP verification etc.
  • FULLY_REFUNDED: When the payment is completely refunded.
  • PARTIALLY_REFUNDED: When the partial refund is successful.
challenge_url string Use the generated challenge_url to accept payment.

Note: This parameter is returned only after the payment is linked against the order_id.
merchant_id string Unique identifier of the merchant in the Pine Labs Online database.

Example: 123456
order_amount object An object that contains the transaction amount details.

Learn more about our order_amount child object.
notes string The note you want to show against an order.

Example: Order1
pre_auth boolean The pre-authorization type.

Possible values:
  • true: When pre-authorization is needed.
  • false: When pre-authorization is not required.
Example: false
allowed_payment_methods array of strings The type of payment methods you want to offer customers.

Accepted values:
  • CARD
  • UPI
  • POINTS
  • NETBANKING
  • WALLET
  • CREDIT_EMI
  • DEBIT_EMI
Example: CARD

Note: Before selecting a payment method, ensure it is configured for you.
callback_url string URL to redirect customers to success or failure pages.

Example: https://sample-callback-url
purchase_details object An object that contains the purchase details.

Learn more about the purchase_details child object.

Note: The presence of the object key-values depends on the Input request.
payments array of objects An array of objects that contains the payment details.

Note: Payment object is returned only for the orders linked with a payment.
created_at string The ISO 8601 UTC Timestamp when the order request was received.

Example: 2024-07-09T07:57:08.022Z
updated_at string The ISO 8601 UTC Timestamp when the order object was updated.

Example: 2024-07-09T07:57:08.022Z

Order Amount [Child Object]

The table below lists the various parameters in the order_amount child object. This object is part of the create order response object.

Parameter Type Description
value integer Transaction amount in Paisa.

  • Minimum value: 100 (₹1).
  • Maximum value: 100000000 (₹10 lakh).
Example: 1000
currency string Type of currency.

Example: INR

Purchase Details [Child Object]

The table below lists the various parameters in the purchase_details child object. This object is part of the create order response object.

Parameter Type Description
customer object An object that contains the customer details.

Learn more about the customer child object.
merchant_metadata object An object of key-value pair that can be used to store additional information.

Example: "key1": "DD"

Customer [Child Object]

The table below lists the various parameters in the customer child object. This is part of the purchase_details object.

Parameter Type Description
email_id string Customer's email address.
  • Minimum length: 1 character.
  • Maximum length: 50 characters.
Example: [email protected]
first_name string Customer's first name.
  • Minimum length: 1 character.
  • Maximum length: 50 characters.
Example: Kevin
last_name string Customer's last name.
  • Minimum length: 1 character.
  • Maximum length: 50 characters.
Example: Bob
customer_id string Unique identifier of the customer in the Pine Labs Online database.
  • Minimum length: 1 character.
  • Maximum length: 19 characters.
Example: 123456
mobile_number string Customer's mobile number.
  • Minimum length: 9 characters.
  • Maximum length: 20 characters.
Example: 9876543210
billing_address object An object that contains the details of the billing address.

Learn more about our billing_address child object.
shipping_address object An object that contains the shipping address details.

Learn more about our shipping_address child object.

Billing Address [Child Object]

The table below lists the various parameters in the billing_address child object. This is part of the customer object.

Parameter Type Description
address1stringCustomer's billing address1.
  • Max length: 100 characters.
Example: 10 Downing Street Westminster London
address2stringCustomer's billing address2.
  • Max length: 100 characters.
Example: Oxford Street Westminster London
address3stringCustomer's billing address3.
  • Max length: 100 characters.
Example: Baker Street Westminster London
pincodestringPincode of the billing address.
  • Min length: 6 characters.
  • Max length: 10 characters.
Example: 51524036
citystringCity of the billing address.
  • Max length: 50 characters.
Example: Westminster
statestringState of the billing address.
  • Max length: 50 characters.
Example: Westminster
countrystringCountry of the billing address.
  • Max length: 50 characters.
Example: London

Shipping Address [Child Object]

The table below lists the various parameters in the shipping_address child object. This is part of the customer object.

Parameter Type Description
address1stringCustomer's shipping address1.
  • Max length: 100 characters.
Example: 10 Downing Street Westminster London
address2stringCustomer's shipping address2.
  • Max length: 100 characters.
Example: Oxford Street Westminster London
address3stringCustomer's shipping address3.
  • Max length: 100 characters.
Example: Baker Street Westminster London
pincodestringPincode of the shipping address.
  • Min length: 6 characters
  • Max length: 10 characters.
Example: 51524036
citystringCity of the shipping address.
  • Max length: 50 characters.
Example: Westminster
statestringState of the shipping address.
  • Max length: 50 characters.
Example: Westminster
countrystringCountry of the shipping address.
  • Max length: 50 characters.
Example: London

Refer to our Create Order API documentation to learn more.

3. Check Eligibility

To check your customer eligibility to Pay Later, use our Check Eligibility API, for authentication use the generated access token in the headers of the API request.

Below are the sample requests and sample response for the Check Eligibility API.

curl --request POST \
     --url https://pluraluat.v2.pinepg.in/api/payment-option/eligibility/bnpl \
     --header 'accept: application/json' \
     --header 'content-type: application/json' \
     --data '
{
  "mobile": "xxxxxx2032",
  "pay_code": "SIMPL3",
  "amount": {
    "value": 3400,
    "currency": "INR"
  },
  "device_info": {
    "source_ip_address": "10.11.19.2",
    "device_model": "Samsung S21 Ultra",
    "device_manufacturer": "Samsung",
    "browser_user_agent": "Chrome"
  }
}
'

curl --request POST \
     --url https://pluraluat.v2.pinepg.in/api/payment-option/eligibility/bnpl \
     --header 'accept: application/json' \
     --header 'content-type: application/json' \
     --data '
{
  "mobile": "xxxxxx2032",
  "pay_code": "SIMPL3",
  "amount": {
    "value": 3400,
    "currency": "INR"
  },
  "device_info": {
    "source_ip_address": "10.11.19.2",
    "device_model": "Samsung S21 Ultra",
    "device_manufacturer": "Samsung",
    "browser_user_agent": "Chrome"
  }
}
'

{
  "txn_eligibility": true,
  "metadata": {
    "credit_limit_available_in_paise": "0",
    "installments": [
      {
        "serial_no": 1,
        "amount_in_paise": 1134,
        "due_date": "2025-06-30"
      },
      {
        "serial_no": 2,
        "amount_in_paise": 1133,
        "due_date": "2025-07-21"
      },
      {
        "serial_no": 3,
        "amount_in_paise": 1133,
        "due_date": "2025-08-21"
      }
    ]
  }
}
Click here for request and response parameter information.
Request Parameters
Response Parameters

The table below lists the request parameters of our Check Eligibility API.

Parameter Type Description
mobile required string Customer's mobile number.

Example: 9876543210
pay_code required string Pay Later service provide code.

Possible values:
  • LAZYPAY
  • SIMPL
  • SIMPL3
amount required object An object that contains the transaction amount details.

Learn more about our amount child object.
device_info object Mandatory for SIMPL and SIMPL3 Providers

An object that contains the device information details.

Learn more about our device_info child object.

Amount [Child Object]

The table below lists the various parameters in the amount child object. This object is part of the Check Eligibility request object.

Parameter Type Description
value required integer Transaction amount in Paisa.

  • Minimum value: 100 (₹1).
  • Maximum value: 100000000 (₹10 lakh).
Example: 1000
currency required string Type of currency.

Example: INR

Device Info [Child Object]

The table below lists the various parameters in the device_info child object. This object is part of the Check Eligibility request object.

Parameter Type Description
operating_system string Type of operating system of the device.

Example: Linux
source_ip_address string The IP address of the user's device initiating the request, used for security validation and fraud detection.

Example: 10.11.19.2
browser_ip_address string The IP address captured from the user's browser during the transaction.

Example: 203.0.113.42
browser_user_agent string The user’s browser information string, used to identify the browser, device type, and operating system.

Example: Chrome
device_model string The model of the user's device.

Example: Samsung S21 Ultra
device_manufacturer string The name of the company that manufactured the user's device.

Example: Samsung

The table below lists the response parameters of our Check Eligibility API.

Parameter Type Description
txn_eligibility boolean Pay Later Eligibility status.

Possible values:
  • true: When the customer is eligible for Pay Later option.
  • false: When the customer is not eligible for Pay Later option.
metadata object An object that contains the credit limit meta information.

Learn more about our metadatachild object.

Metadata [Child Object]

The table below lists the various parameters in the metadata child object. This object is part of the check eligibility response object.

Parameter Type Description
credit_limit_available_in_paise string The running line of credit limit available is Paisa.
  • Minimum value: 100 (₹1)
  • Maximum value: 100 (₹10 lakh).
Example: 100
installments array of objects An array of objects that contains the installment details.

Learn more about our installments child object.

Note: This installments array of object is returned only for SIMPL3

Installments [Child Object]

The table below lists the various parameters in the installments child object. This object is part of the metadata object.

Parameter Type Description
serial_no integer Instalment number in series.

Example: 1
amount_in_paise integer The running line of credit limit available is Paisa.
  • Minimum value: 100 (₹1)
  • Maximum value: 100 (₹10 lakh).
Example: 100
due_date string The due date by when the instalment must be paid.

Example: 2025-08-21

Format: YYYY-MM-DD

Refer to our Check Eligibility API documentation to learn more.

4. Create Payment

To create a payment, use our Create Payment API, use the order_id returned in the response of a Create Order API to link the payment against an order.

Below are the sample requests and sample response for a Create Payment API.

curl --location 'https://pluraluat.v2.pinepg.in/api/pay/v1/orders/{order_id}/payments' \
--header 'Authorization: Bearer eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJzdWIiOiIxMjM0NTY3ODkwIiwibmFtZSI6IkpvaG4gRG9lIiwiaWF0IjoxNTE2MjM5MDIyfQ.SflKxwRJSMeKKF2QT4fwpMeJf36POk6yJV_adQssw5c' \
--header 'Content-Type: application/json' \
--header 'Request-ID: c17ce30f-f88e-4f81-ada1-c3b4909ed235' \
--header 'Request-Timestamp: 2024-07-09T07:57:08.022Z' \
--header 'accept: application/json' \
--data '
{
  "payments": [
    {
      "merchant_payment_reference": "{% faker 'guid' %}",
      "payment_method": "BNPL",
      "payment_amount": {
        "value": 100,
        "currency": "INR"
      },
      "payment_option": {
        "bnpl_details": {
          "mobile": "9315829629",
          "bnpl_pay_code": "LAZYPAY"
        }
      },
      "device_info": {
        "source_ip_address": "source_ip_address",
        "device_model": "modelA",
        "device_manufacturer": "manufacturerA",
        "browser_user_agent": "buaA"
      }
    }
  ]
}
'

curl --location 'https://api.pluralpay.in/api/pay/v1/orders/{order_id}/payments' \
--header 'Authorization: Bearer eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJzdWIiOiIxMjM0NTY3ODkwIiwibmFtZSI6IkpvaG4gRG9lIiwiaWF0IjoxNTE2MjM5MDIyfQ.SflKxwRJSMeKKF2QT4fwpMeJf36POk6yJV_adQssw5c' \
--header 'Content-Type: application/json' \
--header 'Request-ID: c17ce30f-f88e-4f81-ada1-c3b4909ed235' \
--header 'Request-Timestamp: 2024-07-09T07:57:08.022Z' \
--header 'accept: application/json' \
--data '
{
  "payments": [
    {
      "merchant_payment_reference": "{% faker 'guid' %}",
      "payment_method": "BNPL",
      "payment_amount": {
        "value": 100,
        "currency": "INR"
      },
      "payment_option": {
        "bnpl_details": {
          "mobile": "9315829629",
          "bnpl_pay_code": "LAZYPAY"
        }
      },
      "device_info": {
        "source_ip_address": "source_ip_address",
        "device_model": "modelA",
        "device_manufacturer": "manufacturerA",
        "browser_user_agent": "buaA"
      }
    }
  ]
}
'

{
  "data": {
    "order_id": "v1-250708064524-aa-Zd1J9Y",
    "merchant_order_reference": "efe43c72-acef-43ba-a3cf-c712ca183ffe",
    "type": "CHARGE",
    "status": "PENDING",
    "merchant_id": "106974",
    "order_amount": {
      "value": 100,
      "currency": "INR"
    },
    "notes": "Text description of order",
    "pre_auth": false,
    "part_payment": false,
    "allowed_payment_methods": [
      "CARD",
      "NETBANKING",
      "CREDIT_EMI",
      "UPI",
      "WALLET",
      "DEBIT_EMI",
      "BNPL",
      "CARDLESS_EMI"
    ],
    "purchase_details": {
      "customer": {
        "email_id": "[email protected]",
        "first_name": "Kevin",
        "last_name": "Bob",
        "customer_id": "192212",
        "mobile_number": "192192883",
			  "country_code": "91",
        "country_code": "91",
        "billing_address": {
          "address1": "H.No 15, Sector 17",
          "pincode": "61232112",
          "city": "CHANDIGARH",
          "state": "PUNJAB",
          "country": "INDIA"
        },
        "shipping_address": {
          "address1": "H.No 15, Sector 17",
          "address2": "string",
          "address3": "string",
          "pincode": "144001123",
          "city": "CHANDIGARH",
          "state": "PUNJAB",
          "country": "INDIA"
        },
        "is_edit_customer_details_allowed": false
      },
      "merchant_metadata": {
        "key1": "value1",
        "key2": "value2"
      }
    },
    "payments": [
      {
        "id": "v1-250708064524-aa-Zd1J9Y-bn-a",
        "merchant_payment_reference": "2f2c63e5-c623-4a9f-8b43-67dbd721fa38",
        "status": "PENDING",
        "payment_amount": {
          "value": 100,
          "currency": "INR"
        },
        "payment_method": "BNPL",
        "payment_option": {
          "bnpl_data": {
            "mobile": "9315829629",
            "bnpl_pay_code": "LAZYPAY"
          }
        },
        "acquirer_data": {
          "approval_code": "",
          "acquirer_reference": "TXN1679652",
          "rrn": "",
          "is_aggregator": true,
          "acquirer_name": "LAZYPAY_BNPL"
        },
        "created_at": "2025-07-08T06:45:26.763Z",
        "updated_at": "2025-07-08T06:45:35.111Z"
      }
    ],
    "created_at": "2025-07-08T06:45:24.813Z",
    "updated_at": "2025-07-08T06:45:35.112Z",
    "integration_mode": "SEAMLESS",
    "payment_retries_remaining": 9,
    "is_mcc_transaction": false
  }
}

❗️

Important

  • If the customer's mobile number is modified during the seamless flow after the order has been created, make sure to validate the updated number. This helps prevent unintended or potentially fraudulent transactions.
Click here for request and response parameter information.
Request Parameters
Response Parameters

Path Parameter

The table below lists the path parameters of our Create Payment API.

Parameter Type Description
order_id required string Unique identifier of the order in the Pine Labs Online database.

Example: v1-5757575757-aa-hU1rUd

Request Parameters

The table below lists the request parameters of our Create Payment API.

Parameter Type Description
Payments required array of objects An array of objects that contains the payment details.

Learn more about our payments child object

Payments [Child Object]

The table below lists the various parameters in the payments child object. This object is part of the create payment request object.

Parameter Type Description
merchant_payment_reference required string Unique Payment Reference id sent by merchant.

Example: 008cf04b-a770-4777-854e-b1e6c1230609
payment_method required string Type of payment method you want to use to accept a payment.

Accepted values:
  • BNPL
Example: BNPL
payment_amount required object An object that contains the details of the payment amount.

Learn more about our payment_amount child object.
payment_option required object An object that contains the details of the payment options.

Learn more about our payment_option child object.
device_info object Mandatory for SIMPL and SIMPL3 Providers

An object that contains device information.

Learn more about our device_type child object.

Payment Amount [Child Object]

The table below lists the various parameters in the payment_amount child object. This object is part of the payments object.

Parameter Type Description
value required integer The payment amount is Paisa.
  • Minimum value: 100 (₹1).
  • Maximum value: 100000000 (₹10 lakh).
Example: 100
currency required string Type of currency.

Example: INR

Payment Option [Child Object]

The table below lists the various parameters in the payment_option child object. This object is part of the payments object.

Parameter Type Description
bnpl_details object An object that contains the buy now pay later details.

Learn more about the bnpl_details child object.
BNPL Details [Child Object]

The table below lists the various parameters in the bnpl_details child object. This object is part of the payment_option object.

Parameter Type Description
mobile required string Customer's registered mobile number.

Example: 9876543210
bnpl_pay_code required string Pay Later service provide code.

Possible values:
  • LAZYPAY
  • SIMPL
  • SIMPL3
Example: LAZYPAY
Device Information [Child Object]

The table below lists the various parameters in the device_info child object. This object is part of the payment_option object.

Parameter Type Description
operating_system required string Type of operating system of the device.

Example: Linux
source_ip_address required string The IP address of the user's device initiating the request, used for security validation and fraud detection.

Example: 10.11.19.2
browser_ip_address required string The IP address captured from the user's browser during the transaction.

Example: 203.0.113.42
browser_user_agent required string The user’s browser information string, used to identify the browser, device type, and operating system.

Example: Chrome
device_model required string The model of the user's device.

Example: Samsung S21 Ultra
device_manufacturer required string The name of the company that manufactured the user's device.

Example: Samsung

The table below lists the various parameters returned in the Create Payment response objects.

Parameter Type Description
order_id string Unique identifier of the order in the Pine Labs Online database.
  • Max length: 50 characters.
Example: v1-5757575757-aa-hU1rUd
merchant_order_reference string Unique identifier entered while creating an order.
  • Min length: 1 character.
  • Max length: 50 characters.
Example: 82d57572-057c-4826-5775-385a52150554
type string Payment type.

Possible values:
  • CHARGE
  • REFUND
status string Order status.

Possible values:
  • CREATED: When the order is successfully created.
  • PENDING: When the order is linked against a payment request.
  • PROCESSED: When the payment is received successfully.
  • AUTHORIZED: Only when pre_auth is true. When the payment is ready for authorization.
  • CANCELLED: When the payment gets cancelled.
  • ATTEMPTED: When the payment is unsuccessful due to incorrect OTP. You can retry OTP
  • FAILED: Payment acceptance failed for reasons such as cancel transactions, maximum retries for OTP verification etc.
  • FULLY_REFUNDED: When the payment is completely refunded.
  • PARTIALLY_REFUNDED: When the partial refund is successful.
challenge_url string Use the generated challenge_url URL to navigate your users the checkout page.
merchant_id string Unique identifier of the merchant in the Pine Labs Online database.

Example: 123456
order_amount object An object that contains the transaction amount details.

Learn more about our order_amount child object.
notes string The note you want to show against an order.

Example: Order1
pre_auth boolean The pre-authorization type.

Possible values:
  • true: When pre-authorization is needed.
  • false: When pre-authorization is not required.
Example: false
allowed_payment_methods array of strings The type of payment methods you want to offer customers.

Accepted values:
  • CARD
  • UPI
  • POINTS
  • NETBANKING
  • WALLET
  • CREDIT_EMI
  • DEBIT_EMI
  • BNPL
Example: NETBANKING

Note: Before selecting a payment method, ensure it is configured for you.
callback_url string URL to redirect customers to success or failure pages.

Example: https://sample-callback-url
purchase_details object An object that contains the purchase details.

Learn more about the purchase_details child object

Note: The presence of the object key-values depends on the Input request.
payments array of objects An array of objects that contains the payment details.

Learn more about the payments child object.

Note: Payment object is returned only for the orders linked with a payment.
created_at string The ISO 8601 UTC Timestamp when the order request was received.

Example: 2024-07-09T07:57:08.022Z
updated_at string The ISO 8601 UTC Timestamp when the order object was updated.

Example: 2024-07-09T07:57:08.022Z
integration_mode string It is a payment processing approach that defines how transactions are handled.

Accepted values:
  • IFRAME
  • SEAMLESS
Example: SEAMLESS
payment_retries_remaining integer Number of payment retries remaining.

Example: 9
is_mcc_transaction boolean MCC transaction status.

Possible values:
  • true
  • false
Example: true

Order Amount [Child Object]

The table below lists the various parameters in the order_amount child object. This object is part of the create order request object.

Parameter Type Description
value integer Transaction amount in Paisa.

  • Minimum value: 100 (₹1).
  • Maximum value: 100000000 (₹10 lakh).
Example: 1000
currency string Type of currency.

Example: INR

Purchase Details [Child Object]

The table below lists the various parameters in the purchase_details child object. This object is part of the create order request object.

Parameter Type Description
customer object An object that contains the customer details.

Learn more about the customer child object.
is_edit_customer_details_allowed boolean Indicates whether the customer is allowed to edit their details.

Possible values:
  • true: Customer can edit their personal details.
  • false: Customer cannot edit their personal details.
merchant_metadata object An object of key-value pair that can be used to store additional information.

Example: "key1": "DD"

Customer [Child Object]

The table below lists the various parameters in the customer child object. This is part of the purchase_details object.

Parameter Type Description
email_id string Customer's email address.
  • Minimum length: 1 character.
  • Maximum length: 50 characters.
Example: [email protected]
first_name string Customer's first name.
  • Minimum length: 1 character.
  • Maximum length: 50 characters.
Example: Kevin
last_name string Customer's last name.
  • Minimum length: 1 character.
  • Maximum length: 50 characters.
Example: Bob
customer_id string Unique identifier of the customer in the Pine Labs Online database.
  • Minimum length: 1 character.
  • Maximum length: 19 characters.
Example: 123456
mobile_number string Customer's mobile number.
  • Minimum length: 9 characters.
  • Maximum length: 20 characters.
Example: 9876543210
billing_address object An object that contains the details of the billing address.

Learn more about our billing_address child object.
shipping_address object An object that contains the shipping address details.

Learn more about our shipping_address child object.
Billing Address [Child Object]

The table below lists the various parameters in the billing_address child object. This is part of the customer object.

Parameter Type Description
address1stringCustomer's billing address1.
  • Max length: 100 characters.
Example: 10 Downing Street Westminster London
address2stringCustomer's billing address2.
  • Max length: 100 characters.
Example: Oxford Street Westminster London
address3stringCustomer's billing address3.
  • Max length: 100 characters.
Example: Baker Street Westminster London
pincodestringPincode of the billing address.
  • Min length: 6 characters.
  • Max length: 10 characters.
Example: 51524036
citystringCity of the billing address.
  • Max length: 50 characters.
Example: Westminster
statestringState of the billing address.
  • Max length: 50 characters.
Example: Westminster
countrystringCountry of the billing address.
  • Max length: 50 characters.
Example: London
Shipping Address [Child Object]

The table below lists the various parameters in the shipping_address child object. This is part of the customer object.

Parameter Type Description
address1stringCustomer's shipping address1.
  • Max length: 100 characters.
Example: 10 Downing Street Westminster London
address2stringCustomer's shipping address2.
  • Max length: 100 characters.
Example: Oxford Street Westminster London
address3stringCustomer's shipping address3.
  • Max length: 100 characters.
Example: Baker Street Westminster London
pincodestringPincode of the shipping address.
  • Min length: 6 characters
  • Max length: 10 characters.
Example: 51524036
citystringCity of the shipping address.
  • Max length: 50 characters.
Example: Westminster
statestringState of the shipping address.
  • Max length: 50 characters.
Example: Westminster
countrystringCountry of the shipping address.
  • Max length: 50 characters.
Example: London

Payments [Child Object]

The table below lists the various parameters in the payments child object. This object is part of the payments sample response object.

Parameter Type Description
id string Unique identifier of the payment in the Pine Labs Online database.
  • Maximum length: 50 characters.
Example: v1-5206071124-aa-mpLhF3-cc-l
merchant_payment_reference string A unique Payment Reference id sent by merchant.

Example: 008cf04b-a770-4777-854e-b1e6c1230609
status string Payment status.

Possible values:
    PENDING: When the create payment API request is successfully received by Pine Labs Online.
  • AUTHORIZED: Only when pre_auth is true. When the payment is ready for authorization.
  • CANCELLED: When the payment gets cancelled.
  • PROCESSED: When the payment is successfully received by Pine Labs Online.
  • FAILED: When the payment fails, this can be for many reasons such as canceling payments, etc.
Example: PENDING
payment_amount object An object that contains the details of the payment amount.

Learn more about our payment_amount child object.
payment_method string Type of payment method.

Accepted values:
  • CARD
  • UPI
  • Netbanking
  • POINTS
  • BNPL
Example: Netbanking
payment_option object An object that contains the details of the payment options.

Learn more about our payment_option child object.
acquirer_data object An object that contains the details of the acquirer data.

Learn more about our acquirer_data child object.
created_at string The ISO 8601 UTC Timestamp, when the create payment request was received by Pine Labs Online.

Example: 2024-07-11T06:52:12.484Z
updated_at string The ISO 8601 UTC Timestamp, when the payment response object is updated.

Example: 2024-07-11T06:59:38.260Z

Payment Amount [Child Object]

The table below lists the various parameters in the payment_amount child object. This object is part of the payments object.

Parameter Type Description
value integer The transaction amount is Paisa.
  • Minimum value: 100 (₹1).
  • Maximum value: 100000000 (₹10 lakh).
Example: 100
currency string Type of currency.

Example: INR

Payment Option [Child Object]

The table below lists the various parameters in the payment_option child object. This object is part of the payments object.

Parameter Type Description
bnpl_details object An object that contains the buy now pay later details.

Learn more about bnpl_details child object.

BNPL Details [Child Object]

The table below lists the various parameters in the bnpl_details child object. This object is part of the payment_option object.

Parameter Type Description
mobile required string Customer's registered mobile number.

Example: 9876543210
bnpl_pay_code required string Pay Later service provide code.

Possible values:
  • LAZYPAY
  • SIMPL
  • SIMPL3
Example: LAZYPAY

Acquirer Data [Child Object]

The table below lists the various parameters in the acquirer_data child object. This object is part of the payments object.

Parameter Type Description
approval_code string Authorization code returned from acquirer against the payment.

Example: 030376
acquirer_reference string Unique reference returned from acquirer for the payment.

Example: 202455840588334
rrn string Retrieval reference number returned from acquirer for the payment.

Example: 419335023601
is_aggregator boolean The selected aggregator model type.

Accepted values:
  • true - Pine Labs Online is responsible for settling funds related to this payment.
  • false - Pine Labs Online is not responsible for settling funds related to this payment.
Note:
  • When is_aggregator is set to true, Pine Labs Online acts as the acquirer on behalf of merchants, receiving funds from banks into a designated "Nodal Account".
  • When is_aggregator is set to false, the Merchant has a direct relationship with the bank, and the responsibility for settlement of funds lies with both of those parties.
acquirer_name string Name of the acquirer.

Example: LAZYPAY_BNPL

Refer to our Create Payment API documentation to learn more.

📘

Note:

Use the Cancel API to cancel the payment against an order at any time.

5. Handle Payment

In create payment API response we return a challenge_url, use this challenge url to navigate your customers to the checkout page to accept payment.

📘

Note:

  • On successful payment we send the webhook event ORDER_AUTHORIZED and the status of the payment is updated to authorized.
  • You can capture or cancel an order only when the order status is authorized.

5.1 Store Payment Details on Your Server

On a successful and failed payment we return the following fields to the return url.

  • We recommend you to store the payment details on your server.
  • You must validate the authenticity of the payment details returned. You can authenticate by verifying the signature.
{
  "order_id": "v1-4405071524-aa-qlAtAf",
  "status": "AUTHORIZED",
  "signature": "ba7816bf8f01cfea414140de5dae2223b00361a396177a9cb410ff61f20015ad"
}

{
  "order_id": "v1-4405071524-aa-qlAtAf",
  "status": "AUTHORIZED",
  "error_code": "USER_AUTHENTICATION_REQUIRED",
  "error_message": "Consumer Authentication Required",
  "signature": "ba7816bf8f01cfea414140de5dae2223b00361a396177a9cb410ff61f20015ad"
}

5.2 Verify Payment Signature

Ensure you follow this as a mandatory step to verify the authenticity of the details returned to the checkout form for successful payments.

Follow the below steps to verify the signature.

  1. Create a signature on your server using the following parameters using the SHA256 algorithm.
    1. order_id: Unique Identifier generated for an order request on Pine Labs Online database.
    2. payment_status: Payment status.
    3. error_code: Short code for the error returned.
    4. error_message: Corresponding error message for the code.
    5. secret_key: The Onboarding team has provided you with this information as part of the onboarding process.

Use the below sample code to construct HashMap signature using the SHA256 algorithm.

import java.io.UnsupportedEncodingException;
import java.security.InvalidKeyException;
import java.security.NoSuchAlgorithmException;
import javax.crypto.Mac;
import javax.crypto.spec.SecretKeySpec;
 
public class hash {
    public static void main(String[] args) {
        // Test the GenerateHash method
        String input = "<string>";
        String secretKey = "<secret_key>";  // Example key in hex
 
        String hash = GenerateHash(input, secretKey);
        System.out.println("Generated Hash: " + hash);
    }
    public static String GenerateHash(String input, String strSecretKey) {
        String strHash = "";
        try {
            if (!isValidString(input) || !isValidString(strSecretKey)) {
                return strHash;
            }
            byte[] convertedHashKey = new byte[strSecretKey.length() / 2];
 
            for (int i = 0; i < strSecretKey.length() / 2; i++) {
                convertedHashKey[i] =
                        (byte)Integer.parseInt(strSecretKey.substring(i * 2, (i*2)+2),16); //hexNumber radix
            }
            strHash = hmacDigest(input.toString(), convertedHashKey,
                    "HmacSHA256");
        } catch (Exception ex) {
            strHash = "";
        }
        return strHash.toUpperCase();
    }
    private static String hmacDigest(String msg, byte[] keyString, String algo) {
        String digest = null;
        try {
            SecretKeySpec key = new SecretKeySpec(keyString, algo);
            Mac mac = Mac.getInstance(algo);
            mac.init(key);
            byte[] bytes = mac.doFinal(msg.getBytes("UTF-8"));
            StringBuffer hash = new StringBuffer();
            for (int i = 0; i < bytes.length; i++) {
                String hex = Integer.toHexString(0xFF & bytes[i]);
                if (hex.length() == 1) {
                    hash.append('0');
                }
                hash.append(hex);
            }
            digest = hash.toString();
        } catch (UnsupportedEncodingException e) {
// logger.error("Exception occured in hashing the pine payment gateway request"+e);
        } catch (InvalidKeyException e) {
// logger.error("Exception occured in hashing the pine payment gateway request"+e);
        } catch (NoSuchAlgorithmException e) {
// logger.error("Exception occured in hashing the pine payment gateway request"+e);
        }
        return digest;
    }
    public static boolean isValidString(String str){
        if(str != null && !"".equals(str.trim())){
            return true;
        }
        return false;
    }
}

📘

Note:

To create a request string, format the key-value pairs of data returned to the return URL. The pairs are separated by & and arranged in ascending order based on a lexicographical comparison of the keys.

Shown below is a example to create a request string.

"key1=value1&key2=value2", ["order_id=random_order_id&status=AUTHORIZED"]

"key1=value1&key2=value2&key3=value3&key4=value4", ["error_code=USER_AUTHENTICATION_FAILED&error_message=Consumer Authentication required&order_id=<order_id>&status=FAILED"]
  1. If the signature generated on your server matches the Pine Labs Online signature returned in the return URL, it confirms that the payment details are from Pine Labs Online.
  2. Capture the status returned on your database. Once the payment status is AUTHORIZED you can either capture or cancel an order.

Manage Transactions

To get the status of the transaction made from your application, you can use our Fetch APIs to know the real time status.

1. Get Order by Order ID

Use this API to know the real time status of the transaction made on your application. Refer to our Get Order by Order ID API documentation to learn more.

2. Webhooks

You can configure the webhook events to know the status of your transactions. Refer to our Webhooks documentation to learn more.

Updated about 1 month ago

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