BNPL Error Codes – Pine Labs Payments

AMOUNT_INVALID 400

Error Message

Amount is incorrect.

Source: PROCESSOR/GATEWAY

API_RATE_LIMIT 422

Error Message

Failure due to allowed attempts exceeded.

Source: ACQUIRER

CURRENCY_REQUIRED 400

Error Message

Currency is required.

Source: PROCESSOR/GATEWAY

DUPLICATE_REQUEST 400 422

Error Message

Duplicate Merchant Reference ID received.
Duplicate Transaction.

Source: ACQUIRER

ELIGIBILITY_RESPONSE_ID_EMPTY 400

Error Message

Something is missing in the request.

Source: PROCESSOR/GATEWAY

EMPTY_AMOUNT 400

Error Message

Amount can not be empty.

Source: PROCESSOR/GATEWAY

EMPTY_MERCHANT_DETAILS 400

Error Message

Merchant details are empty.

Source: PROCESSOR/GATEWAY

EMPTY_MERCHANT_ID 400

Error Message

Merchant id is not mentioned.

Source: PROCESSOR/GATEWAY

EMPTY_MERCHANT_ORDER_REFERENCE 400

Error Message

Something is missing in the request.

Source: PROCESSOR/GATEWAY

EMPTY_MOBILE_NUMBER 400

Error Message

Mobile number empty.

Source: PROCESSOR/GATEWAY

EMPTY_PAYMENT_ID 400

Error Message

Payment id is not present.

Source: PROCESSOR/GATEWAY

EMPTY_PAYMENT_TYPE 400

Error Message

Payment type is empty.

Source: PROCESSOR/GATEWAY

EMPTY_REFUND_PAYMENT_ID 400

Error Message

Refund payment id is not present in the request.

Source: PROCESSOR/GATEWAY

EMPTY_REQUEST 400

Error Message

Empty object sent.

Source: PROCESSOR/GATEWAY

EMPTY_TRANSACTION_REFERENCE 400

Error Message

Something is missing in the request.

Source: PROCESSOR/GATEWAY

INCORRECT_OTP 400

Error Message

The OTP submitted is incorrect.

Source: ACQUIRER

INQUIRY_REQUEST_WRONG 400

Error Message

Inquiry request is not set properly.

Source: PROCESSOR/GATEWAY

INSUFFICIENT_FUNDS 422

Error Message

Insufficient Funds.

Source: ACQUIRER

INTERNAL_ERROR 400 422 500

Error Message

Internal server error. The request cannot be processed at this time.
The request does not abide the expected contract and cannot be processed. This may be due to malformed request, invalid or missing parameters.
The merchant is not allowed to do the transaction.
Merchant is not valid.

Source:

INTERNAL
ACQUIRER

INTERNAL_ERROR_OCCURED 422 500

Error Message

some internal error occured.

Source: PROCESSOR/GATEWAY

INVALID_REQUEST 400 422

Error Message

The request does not abide the expected contract and cannot be processed. This may be due to malformed request, invalid or missing parameters.
The order amount is not valid for the transaction.
Product Details must contain at least one product.
Customer Address must not contain more than 100 characters
Mobile No. already registered with another email.
Customer Details are missing.
Verification failed due to an invalid or expired token.
Customer Email ID is invalid.
Customer Mobile No. must contain only digits.
Customer First Name is invalid.
Customer Last Name is invalid.
Merchant Order Reference Id is missing.
Payment Details are missing.
Invalid Request Parameters.
Invalid or unrecognized Transaction ID or Payment ID.
Payment method is missing/invalid.
Authorization Data is required.
The transaction value is higher than the allowed value.
Payment Details are missing.
Payment Amount is missing.
Request Parameters Invalid Format.
Customer Mobile No. must be at least 9 digits long
Needed Request Parameters missing.
Invalid Request Parameters.
Payment method is missing/invalid.
Redirect Url must not be empty.
No matching records found for the inquiry.
Merchant Order Reference is missing.

Source:

ACQUIRER
INTERNAL

INVALID_USER_ACCOUNT 422

Error Message

Relevant User Account not active/valid.

Source: ACQUIRER

LAZY_PAY_SERVICE_UNAVAILABLE 500

Error Message

Some error occured on the acquirer end.

Source: PROCESSOR/GATEWAY

MERCHANT_NOT_VALID 400

Error Message

Merchant is not valid.

Source: PROCESSOR/GATEWAY

NEGATIVE_AMOUNT 400

Error Message

Amount should be greater than zero.

Source: PROCESSOR/GATEWAY

OPERATION_NOT_ALLOWED 400 422

Error Message

Refund not allowed on this order type.
OPERATION_NOT_ALLOWED.
Order might have already processed.
Refund not allowed on this order.

Source: ACQUIRER

ORDER_NOT_FOUND 404

Error Message

Order not found.

Source: ACQUIRER

OTP_EMPTY 400

Error Message

otp can not be empty.

Source: PROCESSOR/GATEWAY

PAYMENT_EXPIRED 422

Error Message

Transaction expired.

Source: ACQUIRER

PAYMENT_ID_INVALID 400

Error Message

Payment id is incorrect.

Source: PROCESSOR/GATEWAY

PAYMENT_NOT_AUTHORIZED 422

Error Message

Transaction not Authorized.

Source: ACQUIRER

PAYMENT_RATE_LIMIT 422

Error Message

Failure due to request velocity or limit checks.

Source: ACQUIRER

RISK_CHECK_FAILED 422

Error Message

Payment has been blocked based on the risk check.

Source: ACQUIRER

TIMED_OUT 422

Error Message

Transaction Timed out.

Source: ACQUIRER

TRANSATION_NOT_ALLOWED 400

Error Message

the user needs to sign up first on the application.

Source: ACQUIRER

UNAUTHORIZED 400 422

Error Message

The merchant is not allowed to do the transaction.

Source: ACQUIRER

UNKNOWN_ERROR 400 422

Error Message

Failure due to Unknown reason.

Source: ACQUIRER

USER_AUTHENTICATION_FAILED 422

Error Message

Consumer Authentication failed.

Source: ACQUIRER

USER_UNAUTHORIZED 400

Error Message

the user is not authorized to do the transaction.

Source: ACQUIRER